ICT

Technology is the future—and this team is making sure Durban is part of it. The ICT/BPO Sector Action Team is building training pipelines, creating smart digital tools, and exploring innovative ways to position the city as a hub for global outsourcing. By integrating accredited programs, bridging the gap between academia and industry, and exploring Smart City partnerships, this team is cultivating a tech-driven ecosystem where young people thrive, and businesses scale with confidence.